PixSpace

Questions and answers

PixSpace is an online gallery for event photos. Guests open one link or QR code and find the photos they’re in with a selfie. Here is how that works, for guests and for photographers.

About PixSpace

  • What is PixSpace?

    PixSpace is an online gallery for event photos. A photographer uploads the whole event and shares one link or QR code. Guests open it on their phone and find the photos they’re in with a selfie, without installing an app or creating an account.

  • What does PixSpace cost?

    Each plan’s price, limits and features are on the pricing page. You pay once for the length you pick, and nothing renews on its own.

For guests

  • How do guests find their photos?

    They open the event’s link or scan its QR code, agree to a face search, and take a selfie or upload a clear photo of themselves. PixSpace compares it with that event’s photos only and shows the ones they’re in. Face search comes with some plans; the pricing page shows which.

  • Do guests need an app or an account?

    No. The gallery opens in the phone’s browser, and guests don’t install anything or sign up. On plans that include guest registration, a photographer can ask for a name and phone number before guests search.

  • What if PixSpace isn’t sure a photo is me?

    Photos it isn’t sure about are shown apart from the rest, and you decide whether they’re you. If it finds nothing, it says so: you can retake the selfie, or browse the gallery when the photographer allows it.

  • Can I find photos of my family too?

    Yes, on an event’s Find my photos link. After your own results, choose Find someone else: the consent question is asked for them, and their photos are added to what you’ve found in that visit.

  • Can I save or share the photos?

    On plans that include downloads, guests save photos one at a time or several as a ZIP. On plans with WhatsApp sharing, they send photos on WhatsApp straight from the gallery.

Privacy and face data

  • What happens to a guest’s selfie?

    It’s used for one search and deleted as soon as that search has run. No face data from the selfie is stored. Every guest is asked before the camera opens, and anyone who says no is never searched.

  • What is face data, and how long is it kept?

    Face data is a numeric description of each face in an event’s photos that lets them be matched to a selfie. It isn’t a photo. It’s kept while the event exists, and deleting a photo, an event or an account deletes its face data too.

  • Are photos shared between events?

    No. A selfie is compared with that one event’s photos, and photos and face data are never shared between events or between photographers.

For photographers

  • How do I share an event with guests?

    Each event gets a link and a QR code. Print the QR code on a standee for the venue, an A4 poster or an A5 table card, or send the link on WhatsApp. Find my photos shows each guest only the photos their selfie matched; Whole album also lets them browse everything when you turn browsing on.

  • Can I upload a whole wedding at once?

    Yes. Drop the whole event folder and its structure is kept. A part that fails is tried again on its own, and a photo already in the event is skipped as a duplicate. How many photos and how much storage you can keep depends on your plan.

  • Can I keep a gallery private?

    Yes. Add a PIN so only the guests you give it to can open the gallery, share the Find my photos link so each guest sees only their own photos, or turn face search off for the event.

  • Do my folders show in the guest album?

    On plans with album chapters, each top-level folder becomes a chapter of the guest album. You can give a chapter a name for guests, or hide a folder so guests never see its photos.

  • Who owns the photos?

    You do. You keep ownership of the photos you upload, and you confirm you have the right to share them with your event’s guests.

Plans and payment

  • Is PixSpace a subscription?

    No. You pay once for a plan and a length, through Razorpay, and nothing renews on its own.

  • Can I renew early?

    Yes. Renewing adds the new length after your current end date, so you don’t lose any days.

  • Can I change plans?

    Yes. The new plan starts right away. The unused part of your current plan counts toward it, and anything left over is kept as credit for your next purchase. Credit isn’t paid out.

  • Is face search in every plan?

    No. Face search is a plan feature, and each plan shows whether it’s included. An event without it is still a gallery guests open by link or QR code.